Reward Management

 


 Reward Management

Reward management is concerned with the strategies, policies, and processes required to ensure that the value of people and the contribution they make to achieving an organizational goal is recognized and rewarded (Amstorng, 2012).

Literally, the term rewards can be defined as a particular monetary return, object, or event that an employee receives in exchange for his/her work or for having done something well (Franco-Santos, 2015).

Reward System

The Total Reward System comprises the extrinsic and intrinsic reward mechanisms available to an employer to motivate, attract and retain employees. Different combinations of rewards will generate different employer-employee relationships (Franco-Santos, 2015).

·         Reward Strategy

Reward strategy sets out what the organization intends to do in the longer term to develop and implement reward policies, practices and processes which will further the achievement of its business goals (Amstorng, 2012).

·         Total Reward

The total reward is the combination of financial and non-financial rewards available to employees (Amstrong, 2011).

 

Reward System and Employee Motivation

Reward system is essential to the organization as it has become important in managing employee's motivation. Over the last 25 years, other elements in compensation have evolved to provide employers with a broad scope of reward, and thus, it motivates the employees. The reward systems are directly and indirectly involved in the vision and mission of the organization that gives sense to the employee that a reward system will benefit both parties (Nurul A N et al., 2021).

A motivated person will result in a good performance as the employees know there is a reward waiting at the end of every month. Reward systems have a huge impact on organizations to retain and motivate the employees and as a result of achieving high levels of performance (Nurul A N et al., 2021).

Components of Reward System

Figure 01: Components of Reward System

 





(George W. Bohlander & Sccott A. Snell, 2015)

 

·         Financial Rewards

Financial rewards have been recognized as a major factor that motivates employees. It is also the main expense charged on the profit and loss account of the organizations (Werner, 2004).

Therefore, it has to be managed carefully. Ellis and Pennington (2004) found that direct financial rewards play a critical role in attracting talented employees, and have a combined impact on the level of work motivation of lower-level employees (Werner, 2004).

Eg: Organizations are highly concern about financial rewards and many organizations are practicing special performance base variable pay to enhance employee’s performance through financial rewards.

 

·         Non-Financial Rewards

Nyandema and Were (2014) in their study stated that career development management    and coaching/mentoring are the viable components of employee motivation and that a congenial work environment is the most important factor of intrinsic reward that many organizations offer to appreciate employees. The study concluded that self-esteem and appreciation for work also motivate employees (Dhanonjoy Kumar et al., 2015).

Eg: Most of apparel companies in Sri Lanka are introducing coaching and mentoring programs to retain operational level employees. They are believing that, mentoring programs will lead to enhance the performance of operational level employees and it’s a tool to retain them as well.

 

References

Amstorng, 2012. Handbook of Human Resource Management Practice. 12th ed. Londan: Kogan Page.

Amstrong, 2011. Hand book of Startegic Human Resource Mnagement. 5th ed. Londan: Kogan Page.

Dhanonjoy Kumar et al,, 2015. Impact of Non-Financial Rewards on Employee Motivation. Asian Accounting and Auditing Advancement, Volume VOL.05, pp. 31-39.

Franco-Santos, M., 2015. Reward Systems. Mays School of Business, Texas A&M University.

George W. Bohlander & Sccott A. Snell, 2015. Principles of Human Resource Mnagement. 16th ed. Delhi: Cengage Learning India (Pvt) Limited.

Nurul A N , Sabiroh M S & Eliy Nazira M N, 2021. The Effects of Reward System on Employees’ Performance. Faculty of Business and Management, Universiti Teknologi MARA, Perlis Branch, Arau Campus,, pp. 41-51.

 

 

Comments

  1. As a common theory, there were many discussions held by presenting the link between the satisfactions with financial and esteem rewards like higher salary, bonuses, promotion, commissions, and other incentives (Dropulic, 2014).

    ReplyDelete
    Replies
    1. Agree. The most powerful argument advanced for financial and non financial rewards is that those who contribute more should be paid more (Armstrong, 2012).

      Delete
  2. According to (Thomas, et al., 1997), 360 appraisals provide an opportunity to subordinates to express their views on Management about their behaviors and style. Hence, this can help employees to identify their strengths and weakness in the overall point of view, which the weakness can be mitigated by training and development processes. Further, it enhances two-way communication and increase confidence of subordinates that their voice is respected (Thomas, et al., 1997).

    ReplyDelete
    Replies
    1. Yes. Agreed. 360-degree feedback, also known as multi-source assessment, is a process in which someone’s performance is assessed and feedback is given by a number of people who may include their manager, subordinates, colleagues and customers. This is the most common approach and is more properly described as 180-degree feedback (Armstrong, 2009).

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  3. One of the critical factors of employee turnover is lower salary. When employees receive lower salary and insufficient financial rewards, they tend to stay no longer with the organization (Lavob, 1997). Therefor it is important that an effective reward system is present in the organization to minimize turnover. We can say that there is a direct relationship between rewards and turnover.

    ReplyDelete
    Replies
    1. Agreed. Liu et al (2006) supposed that the there are five crucial influencing factors
      of employee turn over: work content, promotion system, salary, subjective perception about the selectable jobs and affective commitment. Total rewards provide employees with good work environment as well as development and career opportunities. It can significantly increase the employees’ retention rate and productivity (Liu et al., 2006).

      Delete
  4. According to Armstrong, (2012) The three main parts of reward management are discussed and examined: the structure and elements of reward systems, the notion of total rewards, and the contribution provided by strategic reward management procedures. This section also discusses the unique characteristics of international reward policy and practice. Armstrong, (2012).
    Reference
    Armstrong, M. (2012). Armstrong’s handbook of reward management practice : improving performance through reward. London: Kogan Page.

    ReplyDelete
    Replies
    1. The key purpose of this reward mechanism is to provide a safe and comfortable
      environment for employees. Normally, this element of the reward package refers to the
      physical setting in which employees work (e.g., size of the offices, desk space, temperature, work machinery, work materials). In some countries such as the UK, employers have, by law, a “duty of care” to look after the health, safety and welfare of their employees while at work. They are required to identify potential health and safety hazards and respond to eliminate them. Some international organizations, however, provide additional security and comfort to further please their employees (Thomas & Velthouse, 1990).

      Delete
  5. Good pointing on The reward systems are directly and indirectly involved in the vision and mission of the organization that gives sense to the employee that a reward system will benefit both parties (Nurul A N et al., 2021). Thus employee motivation should be done by the line manger therefore, motivated employee will achieve greater organizational efficiency.

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  6. This comment has been removed by the author.

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  7. This comment has been removed by the author.

    ReplyDelete
  8. Hi
    Based on the research done on 1,617 questionnaires in 257 enterprises, it found that in general the main incentives that stimulate the enthusiasm of employees are the
    1)factors of performance
    2)development and career opportunities in total rewards.
    It is argued that the demographic factors, sexuality , age and educational level also should take into consideration when designing an effective total reward and recognition scheme

    Yang, J. and Chen, H. (2019), "Can rewards incentives of non-state-owned enterprises realize co-win cooperation of workers, enterprises and the society? From the perspective of labour productivity, profit and labour absorption", Nankai Business Review International, Vol. 10 No. 2, pp. 179-206.

    ReplyDelete

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